An Amazon chatbot that’s supposed to surface useful information from customer reviews of specific products will also recommend a variety of racist books, lie about working conditions at Amazon, and write a cover letter for a job application with entirely made up work experience when asked, 404 Media has found.
I asked it to write a Seinfeld episode about the product I was viewing, Trojan condoms. It writes a cautionary tale for me where Elaine is warning everyone not to buy them because the condoms are defective.![](https://midwest.social/pictrs/image/86528b07-1dea-47ec-a508-7f99456fd93a.jpeg)
What’s up with Elaine’s change of tone? She was saying the condoms were great until Kramer came in, and then switched to saying she had a bad experience.
It’s because the AI has no idea what reality is. Note also that Elaine’s praise took on the perspective of the wearer.
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