Hey folks!
Unfortunately, roughly 2 hours ago, lemm.ee went offline. This was caused by our load balancer thinking all of our servers becoming unhealthy, despite all health checks responding successfully when I requested them directly. I am still not sure what exactly caused the issue, but I will try to investigate more over the weekend.
For now, we have partially recovered, and I am continuing to work on remaining issues. Hopefully we will be back to 100% very soon. Sorry for the inconvenience!
Thank you for keeping us abreast of what’s happening. I appreciate you, and how you manage this instance.
Sometimes, downtimes are awesome. Get off your machine and spend time with your family, folks!
Thanks for your great work and transperancy!
Thanks for the quick fix! What did you have to do to get the load balancer working again?
For now, I just redeployed all of our servers completely, but as I don’t know the actual root cause of the issue yet, I’m still investigating to figure out if anything more is needed.
I’d like to speak to a manager /s
Typically when this happens, the issue is on the LB itself. Maybe its own network had issues?
I survived the July 18th lemm.ee downtime, and all I got was this lousy comment.
Would it be in bad taste to blame Russia?
All is forgiven, thank you for running this lovely instance _
love you guys!
Seriously, your professionalism in handling the situation and in reporting it is fantastic.
It’s totally above and beyond anything we should expect for a service powered by donations!
Thank you!
Thank goodness! Hopefully discovering these vulnerabilities and protecting them will help keep Lemmy alive when the big dogs come in to sweep us away! (Worst fears)
I was wondering what was going on, status.lemm.ee said the server was ok but the federation was broken. Thank you for fixing it
Sorry for the delay in updating the status page - I actually had gone out for lunch just a few minutes before the downtime started, so I didn’t even realize anything was up until I was back at my computer about 45 minutes later 💀
no need to apologise. still a better response time, than some of the professionals I work with ;-)
Nginx? I had an nginx LB shit itself yesterday. Luckily it auto-recovered and I had HA but just weird it happened.
Actually, we’re using Hetzner’s cloud load balancer for lemm.ee. But if this issue repeats in the near future, then I will definitely consider setting up something else.
haproxy is where it’s at!
It’s probably a managed haproxy in Hetzner’s case.
o7
