I like the idea of a less profit-driven business that is maybe more community-focused but I wonder if they have the same capability as a bank? Have you been able to do your banking needs at a credit union? Was the customer service decent?
I like the idea of a less profit-driven business that is maybe more community-focused but I wonder if they have the same capability as a bank? Have you been able to do your banking needs at a credit union? Was the customer service decent?
Try getting out of the paper statement fee at a CU. That’s an important one because when the enshitification of their tech crosses your threshold of tolerance, it’s important to have agency to instantly go back to analog. Having that power also creates pressure on them to not enshitify their tech in the first place.
Gratis paper statements seem much less common at CUs than commercial banks.
Also regarding fees: very hard to find CUs that give a zero FX fee when pulling cash from a foreign ATM. IIRC, there is only one CU in the US (Penfed?) that has fee-free foreign currency.
Unless you consider ethics. Chase is one of the worst.
I used to think that. But in my boycott on free technofeudal pushers (Facebook, Google, Amazon, etc) I’ve evolved to prioritize privacy (and thus control) over non-transparent exploitation of my data. Have you thought about why your billpay service is free? It’s outsourced, so the billpay service has to make money somehow. Of course they are selling your data. Google and Amazon want to know about people’s offline purchases so they know whether it traces to an online ad.