StrawberryPigtails@lemmy.sdf.org to Not The Onion@lemmy.worldEnglish · 29 days agoISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comexternal-linkmessage-square28fedilinkarrow-up1247arrow-down14cross-posted to: nottheonion@lemmy.worldtechnology@lemmy.worldtechnology@lemmy.ml
arrow-up1243arrow-down1external-linkISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comStrawberryPigtails@lemmy.sdf.org to Not The Onion@lemmy.worldEnglish · 29 days agomessage-square28fedilinkcross-posted to: nottheonion@lemmy.worldtechnology@lemmy.worldtechnology@lemmy.ml
minus-squarepivot_root@lemmy.worldlinkfedilinkEnglisharrow-up3·29 days agoFiber or cable? ISPs are total dicks, but with cable they at least have the excuse that the asymmetry is a consequence of the technology.
minus-squareSuperIce@lemmy.worldlinkfedilinkEnglisharrow-up6·29 days agoCable. We have DOCSIS 3.1, which supports 10Gbps down and 1Gbps up. 35 Mbps up on a DOCSIS 3.1 network is atrocious.
minus-squarepivot_root@lemmy.worldlinkfedilinkEnglisharrow-up4·edit-229 days agoFor 35 up, if it were an actual limitation and not entirely artificial, I would have guessed 3.0 with a 2-channel bond and some terrible noise. But on DOCSIS 3.1 that excuse goes out the window, and yeah, that’s absolutely atrocious.
Fiber or cable? ISPs are total dicks, but with cable they at least have the excuse that the asymmetry is a consequence of the technology.
Cable. We have DOCSIS 3.1, which supports 10Gbps down and 1Gbps up. 35 Mbps up on a DOCSIS 3.1 network is atrocious.
For 35 up, if it were an actual limitation and not entirely artificial, I would have guessed 3.0 with a 2-channel bond and some terrible noise. But on DOCSIS 3.1 that excuse goes out the window, and yeah, that’s absolutely atrocious.