I just spoke with a friend of mine on the phone. He’s got various tech support issues including worrying that his phone might have some malware on it.

I have the skills to help him, but I don’t have the time. Therefore I’m looking for more options.

My question is: are there services that specialize in tech support for elderly people? Maybe coming over to do tasks for them, or a place that he can go with devices?

I recommended he go to the T-Mobile store for questions about his phone’s security, but I know it can be hit or miss with the expertise of retail employees.

Does anyone know of an IT service that specializes in helping elderly/tech-non-savvy individuals?