• Mesophar@pawb.social
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    22 hours ago

    If you’re searching online for how to fix the problem… Couldn’t you also search online on how to find the crash logs? I fully get sometimes not having enough knowledge in a subject to even know where to begin searching, but “well, the first result wasn’t helpful, guess I’ll stop looking for an answer” and “it says to check XYZ, but I don’t know what that is. Too bad I don’t have a way to search for what things are” aren’t exactly difficult hurtles to overcome.

    • Shanmugha@lemmy.world
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      11 hours ago

      I could, if only I knew they existed :)

      I only learned windows had system-level crash logs by reading someone’s post about many programs ignoring that and thus it being way less helpful than one might expect it to be, while on Linux it seems something that gets picked up quite early: the system can write “check logs using journalctl something-somethng”, vast number of posts asking to provide system logs with the commands to get them, various troubleshooting guides mentioning system logging. Though in the end this difference can be traced to difference in philosophies: neither microsoft, nor most authors of online guides have a habbit of troubleshooting things this way