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Technology@lemmy.zipEnglish · 4 days ago

AI ‘accent masking’ at overseas call centres sparks union backlash in Canada

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AI ‘accent masking’ at overseas call centres sparks union backlash in Canada

Lemmynated@lemmy.zip to

Technology@lemmy.zipEnglish · 4 days ago

AI ‘accent masking’ at overseas call centres sparks union backlash in Canada | Globalnews.ca

In a post on its website, Telus Digital announced a partnership with an “AI-powered speech enhancement” company to “soften accents.”

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shawn1122@sh.itjust.works
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4 days ago
You’ve never spoken to an Indian person outside of the context of a scam? Under which rock are you living, brother?

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