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Technology@lemmy.zipEnglish · 4 days ago

AI ‘accent masking’ at overseas call centres sparks union backlash in Canada

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AI ‘accent masking’ at overseas call centres sparks union backlash in Canada

Lemmynated@lemmy.zip to

Technology@lemmy.zipEnglish · 4 days ago

AI ‘accent masking’ at overseas call centres sparks union backlash in Canada | Globalnews.ca

In a post on its website, Telus Digital announced a partnership with an “AI-powered speech enhancement” company to “soften accents.”

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corsicanguppy@lemmy.ca
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4 days ago

Canadian companies should support local labour

I suspect Telus is barely a Canadian company.

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