• jqubed@lemmy.world
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    10 months ago

    If you plug your tracking number into the courier’s website you’ll see the same statement. Exceptions occur all the time (but usually to a very small percentage of packages in their system). It may or may not result in a delay. There’s nothing wrong with this email; it’s working as expected.

    • 567PrimeMover@kbin.social
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      10 months ago

      I can imagine that parcel services see so much weird shit that it might be good to have a generic catch-all message when something unexpected happens.

      That or you’re gonna have to have a status message for “someone tried to ship 500 ziplock baggies full of astroglide and it took us all afternoon to clean up the sorting machine”