ylai@lemmy.ml to Not The Onion@lemmy.worldEnglish · 9 months agoAir Canada must pay damages after chatbot lies to grieving passenger about discount – Airline tried arguing virtual assistant was solely responsible for its own actionswww.theregister.comexternal-linkmessage-square54fedilinkarrow-up1629arrow-down16cross-posted to: technology@lemmy.world
arrow-up1623arrow-down1external-linkAir Canada must pay damages after chatbot lies to grieving passenger about discount – Airline tried arguing virtual assistant was solely responsible for its own actionswww.theregister.comylai@lemmy.ml to Not The Onion@lemmy.worldEnglish · 9 months agomessage-square54fedilinkcross-posted to: technology@lemmy.world
minus-squareandrew_bidlaw@sh.itjust.workslinkfedilinkEnglisharrow-up103·9 months agoThat’s an important precedent. Many companies turned to LLMs to cut the cost and dodge any liability for whatever model can say. It’s great that they get rekt in the court.
That’s an important precedent. Many companies turned to LLMs to cut the cost and dodge any liability for whatever model can say. It’s great that they get rekt in the court.