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Joined 1 year ago
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Cake day: September 7th, 2023

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  • Hi, thanks for replying.

    I managed to get access to the account but I’ve encountered a new problem.

    When first opening my account, before the email issue, I was going through the settings and checked 2FA at the bottom of the page. Nothing happened so I reloaded the page and deselected the option as no code, QR, etc., was appearing to enter into my authenticator app. After double checking the option wasn’t selected, I tried logging in again on another browser and it asked me for a 2FA token.

    I’ve read some people have had luck resetting their password but after a few attempts that hasn’t worked for me.

    Is there anything that can be done without contacting support? I’ve tried doing so through the button at the top of https://join-lemmy.org/ but it give me a 502 Bad Gateway.

    Any ideas would be really appreciated.