Never, ever trust the backup.

“I’ll be careful.”

A friend once pointed out to me that if you have to tell yourself this, you should stop whatever you’re doing (e.g. pouring bleach while wearing your best shirt) and reevaluate.

I experienced the same frustrations with our Walgreens, and thought that was as bad as it could get. Then my health insurance plan mandated that we all stop using in-person pharmacies and switch to this stupid mail delivery system. You know what’s worse than having to wait for Walgreens to open so you can talk to a pharmacist? Sitting on hold hoping to talk to the one anonymous random pharmacist Optum has on staff. Want to transfer a prescription? Having trouble with a particular manufacturer or generic? Good luck.

The Walgreens in my town has started closing their pharmacy early because they don’t have enough staff to run it.