In person/phone - I need answer now regardless of what you are doing.
IM - I need an answer as soon as you have a spare second.
Email - I need a response today or tomorrow.
One of them I can ignore at my leisure, the other one I have to ignore striaght away.
One has the expectation of an almost immediate response, while the other has the expectation to be entirely ignored until someone brings it up in a meeting a month later
Yea, but which one is which?
It is the first type when I send it, the second type when I receive it.
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Personally, I would only use email when I don’t need an immediate response. IM is for “I need answers and I need them right now” kinda shit. And if I ain’t getting a response fast enough, I have to resort to shudder actually calling someone.
The level of seriousness. IM is just a bit more than casual, email is forever.
Work IM logs every message, so you still need to talk to the jury.
I rarely say “Per my previous IM…”
But IM gives you the pleasure of “replying” with a dot to a previous message you sent to bring it to their attention :)
It works in email too, but still makes the dot sender an asshole.
The main difference for me, is that I refuse to use the IM.
I have email for text, I have an office phone for voice, and I have a cell phone for voice & text.
No. I don’t need to keep a separate browser window open just because someone might want to use a different system that does the same thing.
I even set a permanent away message that says “I will never see this, send me an email.” But every now and then I still get an email alert that I have an unread IM from 2 weeks ago.
EDIT: I’m guessing the downvotes are from the people who are still waiting for an IM response. 🤷🏻♂️
I get it but I don’t. If I am on the factory floor and need someone to be where I am the IM is the best way. If I call they could be away from their desk or not in a position to get a phone call. If I email it might not get their attention.
The IMs don’t even go to my phone, just my office computer.
They’re the same :P
