• just_change_it@lemmy.world
    link
    fedilink
    English
    arrow-up
    39
    arrow-down
    1
    ·
    1 year ago

    Cheaper than outsourcing to poor countries with middling English speaking capability.

    Coming to call center lines near you: voiced chatbots to replace the ineffective, useless customer support lines that exist today with the same useless outcomes for consumers but endless juggling back and forth without any real resolutions. Let’s make customer service even shittier, again!