• njm1314@lemmy.world
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    17 days ago

    What the fuck is with that write an email to cancel your account by the way? Seriously what the fuck is that? I ran into that a few months ago and I was so fucking furious.

    • Lvxferre [he/him]@mander.xyz
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      17 days ago

      I’m glad the governor of my state made this shit illegal. Basically: if you can acquire a service through a certain channel/medium, cancellation must be available through that same channel/medium. The law is from 2007; it was originally made to address a few traditional roach motels (newspaper, TV, gyms, credit cards, internet providers), but it works wonders against this sort of e-arsehole too.

    • Darkassassin07@lemmy.ca
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      17 days ago

      If they put enough hurdles in the way, you might not bother deleting your account so they can continue to sell your info, bill you for subscriptions (gym memberships for example), or just pad their user numbers making them look bigger/more popular than they are for investors.

      • njm1314@lemmy.world
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        17 days ago

        Yeah I know why they did it, I think we all get that, I’m just fucking furious about it. Knowing is not half the battle. Knowing just makes it even worse.

    • CurlyWurlies4All@slrpnk.netOPM
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      16 days ago

      Worst one I had was “call this weird phone number to cancel.” What a pain in the ass that was. I ended upon hold for ages before having to tell them I wanted to cancel like 6 times.