Friends don’t let their friends buy HP.

    • corsicanguppy@lemmy.ca
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      7 months ago

      Just make reliable printers that work, dumbasses.

      Again, you mean. My LJ4 was sold at 20 years old, more due to toner scarcity than any real problem.

      • SacralPlexus@lemmy.world
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        7 months ago

        Nailed it. I currently have an HP Laserjet 2100 for home printing and it is around 20 years old and going strong. Now you’ve made me think I should maybe order some toner ahead…

    • Rodeo@lemmy.ca
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      7 months ago

      “made to be less hated,”

      They still want to be hated, just less.

      Who’s the halfwit that came up with that line lmao

    • BearOfaTime@lemm.ee
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      7 months ago

      Just 6 months ago replaced my 1996 IBM Laser printer.

      And it probably still works, keeps saying “paper jam” though I’ve cleaned it out. Probably a bad sensor/switch. I’ll fix it some time.

    • UnculturedSwine@lemmy.world
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      7 months ago

      If they made reliable printers that worked, they wouldn’t have a business because everyone would have a reliable printer that worked and hp would have no one left to sell printers to. The problem has always been the shortcomings of shareholder capitalism.

  • tutus@links.hackliberty.org
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    7 months ago

    HP is so desperate for money that this is what they need to do to survive.

    What does HP (hardware) actually do these days? Where do they compete (and I mean compete, not have products in)?

    They ruined Compaq.

    They killed their golden goose printing business with bullshit like this.

    They killed their server hardware business with bullshit like locking software, drivers and firmware behind support contracts.

    As somebody who always bought HP and advocated for their hardware (many years ago), I would never buy anything they make today.

    • RedEye FlightControl@lemmy.world
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      7 months ago

      The day HP locked all firmware and driver downloads behind active contracts was the day I stopped buying it.

      I can go on Dell’s website and download drivers for a server I bought in 2004. For free. By just putting the service tag in.

      Don’t even get me started on HP’s partsurfer or warranty websites. It’s a mire of hundreds of subdomains, none of which are actually managed properly.

      It’s no wonder they’re swirling the drain. They are blatantly anti-consumer and anti-corporation.

        • lando55@lemmy.world
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          7 months ago

          Zero day patch? Fuck you, pay me. Firmware update for your SAN controller? Fuck you, pay me. Doesn’t matter, it’s all profit.

      • Patch@feddit.uk
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        7 months ago

        I used to be a bit iffy on Dell years past when their reputation was largely as commodity shovelware and overpriced premium kit. But honestly, they’ve evolved over the years into by far my favourite of the big mass manufacturers. Not only is their hardware generally solid for the price point (with a few exceptions), but their customer service is absolutely second to none. I’ve never had such smooth and helpful customer support from any other hardware manufacturer, big or small.

        That alone puts them leagues ahead of HP and Lenovo for me.

    • space@lemmy.dbzer0.com
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      7 months ago

      They make decent laptops. I had Elitebooks, ZBooks and an Omen, excellent machines. I liked them more than Dell or lenovo.

    • helenslunch@feddit.nl
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      7 months ago

      HP is so desperate for money that this is what they need to do to survive.

      It’s not what they “need to do”, it’s just what makes them money. Printer scams have been around nearly as long as printers themselves, because suckers buy them. HP is just constantly pushing to see how much bullshit their consumers will tolerate.

  • Cosmicomical@lemmy.world
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    7 months ago

    I think it’s time for an open source 2d printer project, we have open source 3d printers and the technology is much more complex than 2d. Time to put HP to sleep

    • Player2@lemm.ee
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      7 months ago

      I would argue that 2D printing is a lot more complicated than 3D, and it’s not even close

      • mystik@lemmy.world
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        7 months ago

        I see this said every time this comes up.

        Are there any efforts starting or even attempting this? Or even taking an existing printer and replacing it’s main board?

        • refreeze@lemmy.world
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          7 months ago

          I think it is a combination of the required precision, liquid ink vs solid filament and the difficulty of handing paper vs simply moving a print bed on a 3d printer.

          • Zacryon@feddit.de
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            7 months ago

            I’d argue that this is not an issue from a technical perspective, which would halt open hardware endeavours.

            The precision is mainly a problem regarding the used motors / actuation system, which in turn is “just” a money issue, but the hardware is there. Paper handling is pretty easy.

            I don’t know how complicated it would be to create ink or laser cartridges, but given that there are a lot of 3rd party vendors who offer refill services, I suppose it is manageable.

            My guess for the reason why there is no open hardware 2D printer yet is, because nobody has seriously started such a project yet.

            • derpgon@programming.dev
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              7 months ago

              There was simply no need, we already have great 2D printers. Like Brother, which doesn’t have DRM, doesn’t need internet, and doesn’t complain about anything ever.

  • hamid@lemmy.world
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    7 months ago

    I have a brother laser printer that I love. I just fill up a tub with generic toner and it keeps printing for almost a decade now. I’m old and like to print things. I think it’s much easier to read on paper and I’m happier to print out a 150 page book than read it on a Kindle lol. I’ve also broken multiple ereaders commuting on trains but still have all the papers I saved in binders I printed and really enjoyed reading and will last nearly forever.

  • Flying Squid@lemmy.world
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    7 months ago

    There are relatively recent refurbished Brother laser printers on NewEgg for under $200.

    You can get a used older model on eBay for under $200.

    And the chances that used older model will work just fine for you for years to come is high.

    My Brother is between 15 and 20 years old, only on its second toner cartridge, and still working like a charm.

    There are a lot of options to do color printing for cheap if you only need it very occasionally like most people. The local public library may even offer free color printing.

  • polygon6121@lemmy.world
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    7 months ago

    I can see it being an option for some people. If you print low volume but regularly every month. And you need a printer that always just works. The problem is the monthly limits! The base package is 20 pages per month, just printing out a pdf manual or something would eat that up in a minute. I would want unused prints to be added to next month.

    Otherwise it is very similar to how it works for businesses having larger office printers.

    • JohnDClay@sh.itjust.works
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      7 months ago

      And it’s still more expensive than a brother printer after a year and a half, and one of those will last decades.

          • just_another_person@lemmy.world
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            7 months ago

            Canon is better than HP for sure, but not as reliable, compatible, or unobtrusive as Brother. I bought a higher-end Canon photo printer that just would not work well outside of Windows, and my main drivers are Linux and Android. Brother has never failed me there.

        • GreyEyedGhost@lemmy.ca
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          7 months ago

          I have a brother color laser, only had to change toner. My mom has a brother laser, haven’t changed toner. These things run like trucks.

      • Alto@kbin.social
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        7 months ago

        I spent way longer than I ever hoped to primarily selling printers. This is the answer. I’d wager a solid 80% of people would be better off buying a cheap brother laser and just going to walgreens/office depot/where ever the 2 times a year they need to print in color

    • MeatsOfRage@lemmy.world
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      7 months ago

      Yea I definitely fall into the 20 pages or less a month category. Hell I probably fall into the 20 pages or less a year category. But I’d never add a subscription for something I can just buy out.

      • cmnybo@discuss.tchncs.de
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        7 months ago

        It’s not just a subscription, it’s a two year contract with a large early cancellation fee.

    • NateNate60@lemmy.world
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      7 months ago

      I know it’s not necessarily an option for everyone, but the printer at the library always works and costs way less or is free.

        • NateNate60@lemmy.world
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          7 months ago

          Printing shops have existed as long as there have been printers. People rarely need to print anything anyway but most will convince themselves against it because they think it’s a hassle or that they will print a lot more than they actually do.

          Many people I know end up replacing their ink cartridges almost every time they have to print because it’s been so long that the ink has dried up…

    • tabular@lemmy.world
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      7 months ago

      Those who see this as an option are not well. They are neglected by the tech literates who could help them do better and the people who understand the value of ownership that could help them be better.

    • BearOfaTime@lemm.ee
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      7 months ago

      A laser printer always just works.

      My 1996 laser just got replaced 6 months ago. I replaced the toner once or twice… Because I’m a low volume printer.

      Low volume is probably also just B/W. But even a color laser isn’t that much. Canon has a line of office color that aren’t awfully expensive, and not large.

      Why would I pay for a lease that over it’s contract term is as much as a Canon color laser that will:

      1. Run longer on it’s starter toners

      2. Never clog

      3. Probably run for 10 years or more

    • Apollo2323@lemmy.dbzer0.com
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      7 months ago

      I don’t know what are you talking about. I have a Canon printer is being 10 years since I bought it and its working like new. This is the reason why HP can get away with this idiotic move.

  • callmepk@lemmy.world
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    7 months ago

    When HP requires HP Smart account to print, the brand was already dead to me

    Also any recommendation for printers?

    EDIT: damn, I think I am going to get a Brother Laser Printer in the future

  • AutoTL;DR@lemmings.worldB
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    7 months ago

    This is the best summary I could come up with:


    The company debuted a subscription service today — just like CEO Enrique Lores said it would last month — called the HP All-In Plan.

    So if you decide HP All-In isn’t for you after all, you’ll have to return the printer and go back to rubbing elbows with everyone else at FedEx whenever the need to print arises.

    That way, if a firmware upgrade blue-screens your printer, at least you have some recourse that doesn’t involve driving to a store to buy a whole new one.

    And receiving ink before you run out is great if you are, like me, the kind of person who ignores the “low ink” warning all the way until I’m fully out and am actually printing something critical, rather than coloring pages for your kid, for once.

    But those are mostly functions of the fact that I don’t really print that often and rarely encounter the annoyances of printer ownership.

    One is HP’s plan, which appeals to the frustration of user-hostile experiences like scanners that don’t work because you bought third-party ink and printers that become unusable without some serious effort because you moved overseas.


    The original article contains 451 words, the summary contains 190 words. Saved 58%. I’m a bot and I’m open source!

  • xploit@lemmy.world
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    7 months ago

    FWIW we have dumb business owners to thank for that.

    They’ve been doing this with the Indigo’s for 8+ years that I’m aware of, so probably much longer. And ofc businesses fell for it because just like most cloud shit, nobody can be bothered to calculate actual costs, just fudge stuff and get your bonus/pay rise for pretending to have done something beneficial.

  • Fedizen@lemmy.world
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    7 months ago

    the amount of engineering and programming hours spent to make their products worse is just a symptom of how stupid, wasteful decisions are made when there is not enough competition in these industries.

  • wagoner@infosec.pub
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    7 months ago

    I guess hp won’t care but, while I have bought hp computers for years, this last time I went looking at other brands because of this printer nonsense.

  • kurcatovium@lemm.ee
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    7 months ago

    We have around 250 HP Laserjet 1320 printers in our company and while they are generally quite reliable, their age is slowly taking the toll. Each one prints 50-200 pages a week and their guts are becoming a bit loose. So number of paper jams, mispicking, and other breakings increases every month… In near future we’ll be probably forced to replace them, but with what?

    These were pretty cheap printers back then, aftermarket toners are dirt cheap and it is still possible to buy parts for self repairing online. Bosses won’t allow the replacement to be some fancy expensive printers or cheap ones that turn to shit in months. These HPs are running for maybe ~10 years? What is the brand/model I should check nowadays? Bearing in mind we’ll have to run hundreds of those? I’ll appreciate any input you might have.

    PS: located in EU