Less than half are working for some reason, and the ones that are working are all full because everyone is waiting on the one employee to come by and clear the screen because the machine detected a weight discrepancy, or an item was accidentally scanned twice, or they tried to use a coupon, or any of the seemingly 1000 different ways to cause the machine to freeze up and force you to interact with the one employee in the area.
Honestly, stealing from the manned checkouts is easier. I just tell them “This bag is from another store” and while that’s true, I bought the bag from aldi, the contents are all from here. And they don’t get paid enough to even look up or deviate from their programming.
don’t get paid enough to even look up or deviate from their programming
Also, it’s literally not their responsibility to do anything about shoplifting attempts. Normally there is a security person (yes, one) employed in the store, but I wonder if they are only there to tackle aggressive behaviour or to actually peek into people’s bags and pockets. As a till worker, you can point out that those things are actually from the store, but I think it’s not legal to require you to enforce anything - especially because it isn’t (and shouldn’t be) in your job description.
Yes, sometimes, it’s IDGAF, sometimes it’s lack of critical thinking, but more often than not it’s “everyone knows but obviously it’s out of our scope to make a scene for a jar of gherkins or a cheese wheel”. Nobody will think much about it if you actually look like you need stuff, but based on my several years of experience, in the majority of the cases the employees clearly know when someone is trying to do petty tricks, they definitely judge you for that (unless you’re in need of course, but you can still ask and get stuff), the employees just won’t act for the above 3 reasons.
Does your local grocery not have the AI cameras set to over-react mode where it flags things that get scanned and put into the bagging area too quickly? Or when you scan a heavy item and put it under the cart since it would never fit in a bag anyway?
If not, it’s something you can look forward to soon!
When the picking, processing, packing, transportation, and shelving of products is all automated I’ll be a withered old man and will be damned if I don’t steal everything not bolted down.
false logic. It’s faster for you… only if there’s an open self-checkout. I’ve stood in a self-checkout line waiting while customers try to figure out how to use the machines and there’s one employee trying to run around fixing all the problems. The average employee will always be faster than the average customer.
If you’re going for faster then pick-up or delivery would be your course of action. Self checkout will always be statistically better for the companies profits versus speed of checkout or customer experience.
Usually same place hosts like at least 4 self-checkouts compared to 1 regular lane. So unless the self system is shit, it’s probably going to be faster
I would say more 2:1 on some older designs but with newer self checkouts you have walls and additional shelving being added for goods instead of just the normal “end cap” style of traditional lanes. Also, reducing the working space of a checkout lane creates more problems with larger purchases. Have you ever tried to ring up a full cart of groceries with a tiny weight-shelf? Shit’s horrific and usually you end up needing to get another cart to start putting items in before yours is empty (if the system even allows you to “remove” items from the bagging area).
Again, I think your process is faster, but the average check-out speed is going to be longer which the company doesn’t care about since they’re not paying people to check out. If you’ve never had a problem checking out I think you’re in the minority, everyone has had something flagged or “attendant needed” during a check out at this point.
Just go to the self checkout. It’s so much easier to steal from
Multiple self-checkout kiosks
Less than half are working for some reason, and the ones that are working are all full because everyone is waiting on the one employee to come by and clear the screen because the machine detected a weight discrepancy, or an item was accidentally scanned twice, or they tried to use a coupon, or any of the seemingly 1000 different ways to cause the machine to freeze up and force you to interact with the one employee in the area.
Honestly, stealing from the manned checkouts is easier. I just tell them “This bag is from another store” and while that’s true, I bought the bag from aldi, the contents are all from here. And they don’t get paid enough to even look up or deviate from their programming.
Also, it’s literally not their responsibility to do anything about shoplifting attempts. Normally there is a security person (yes, one) employed in the store, but I wonder if they are only there to tackle aggressive behaviour or to actually peek into people’s bags and pockets. As a till worker, you can point out that those things are actually from the store, but I think it’s not legal to require you to enforce anything - especially because it isn’t (and shouldn’t be) in your job description.
Yes, sometimes, it’s IDGAF, sometimes it’s lack of critical thinking, but more often than not it’s “everyone knows but obviously it’s out of our scope to make a scene for a jar of gherkins or a cheese wheel”. Nobody will think much about it if you actually look like you need stuff, but based on my several years of experience, in the majority of the cases the employees clearly know when someone is trying to do petty tricks, they definitely judge you for that (unless you’re in need of course, but you can still ask and get stuff), the employees just won’t act for the above 3 reasons.
Isn’t it normal to reuse bags from other shops?
When the store is charging you for new bags it is. I’ll bring any bag I want!
Does your local grocery not have the AI cameras set to over-react mode where it flags things that get scanned and put into the bagging area too quickly? Or when you scan a heavy item and put it under the cart since it would never fit in a bag anyway?
If not, it’s something you can look forward to soon!
I have had workers override it in my favour plenty of times
When the picking, processing, packing, transportation, and shelving of products is all automated I’ll be a withered old man and will be damned if I don’t steal everything not bolted down.
I just go to those because it’s faster
false logic. It’s faster for you… only if there’s an open self-checkout. I’ve stood in a self-checkout line waiting while customers try to figure out how to use the machines and there’s one employee trying to run around fixing all the problems. The average employee will always be faster than the average customer.
If you’re going for faster then pick-up or delivery would be your course of action. Self checkout will always be statistically better for the companies profits versus speed of checkout or customer experience.
Usually same place hosts like at least 4 self-checkouts compared to 1 regular lane. So unless the self system is shit, it’s probably going to be faster
I would say more 2:1 on some older designs but with newer self checkouts you have walls and additional shelving being added for goods instead of just the normal “end cap” style of traditional lanes. Also, reducing the working space of a checkout lane creates more problems with larger purchases. Have you ever tried to ring up a full cart of groceries with a tiny weight-shelf? Shit’s horrific and usually you end up needing to get another cart to start putting items in before yours is empty (if the system even allows you to “remove” items from the bagging area).
Again, I think your process is faster, but the average check-out speed is going to be longer which the company doesn’t care about since they’re not paying people to check out. If you’ve never had a problem checking out I think you’re in the minority, everyone has had something flagged or “attendant needed” during a check out at this point.