It’s pretty obvious 99% of users bounce off the signup page. People who think otherwise simply are too disconnected from normie reality
Here is what happens
Let’s join this thing
I have to choose a server ? Ok which one ?
Wow that’s so many, is this important or cani pick at random ?
If you pick wrong, everything you write could be deleted or never seen by anyone.
Ok, well I better choose properly
Read server rules pages for 2-3 minutes
There’s a distraction
Later, joins threads
I wouldn’t even go that far to be honest.
server
“wtf is this”?
You forgot the step where you write three paragraphs explaining why you want a server account and get denied because you didn’t supply sufficient detail for them to approve your application.
And yet, my server where this is policy is thriving. If it grew any faster than it has been there would likely have been even greater technical issues, and there has never been a lack of people to talk to. It’s almost like there are benefits to not letting people create hundreds of bogus accounts that outweigh the small cost to the user!
This obsession with growth is pathological. People have internalized the needs of capital and don’t even understand their own needs.
I flirted with journalism before getting my degree in CS.
It’s not an exaggeration to say that the faculty and many of the students were almost proudly “bad at math” and basically bad with tech too, other than learning the basics of a Macbook.
Doesn’t have to be that way and many journalists are smart, great people, but there’s a weird self fulfilling culture when it comes to tech. Not totally sure about how tech focused writers would be similar or different.
Edit: Just googling “journalists bad at math” and got this from the Columbia Journalism Review:
“In many cases, they got into journalism to stay away from math.” Journalists love to joke about how we suck at math.
Edit 2: I guess I was bringing up my experience to be an example of how many journalists do not have a strong grasp of technical concepts and sometimes are almost proud of that. So it doesn’t surprise me that many may have struggled with Mastodon.
That being said, that attitude is far closer to the average user than, say, the user base of this platform, which is likely far more tech savvy. Streamlined user experience is not a bad thing if you desire mainstream use and is something that could be improved, though Mastodon has been making strides in that regard.
As someone who worked in IT support at a university and later as a sys admin: I believe MOST people (including young people) can not use the internet or a computer when it goes beyond installing and using a (popular) app from the App Store.
Many people can not, for example, look up a program via search engine, go to its website, find and click the correct download link and then install the program. Many people don’t even use websites anymore, they only use applications.
Their voices are missing online simply because they are basically tech illiterate. And I think that is a huge problem.
Which is funny because if you open the App Store and search for Mastodon you’ll find an app you can install and will prompt you to create an account and login.
Yes it will default to mastodon.social or whatever but that’s a fine default.
Folks that say it’s too hard just don’t even want to try.
Given the number of people I’ve had to walk through downloading my store’s loyalty program app and set up their accounts, I’d believe it.
I’ll add to this that most people don’t understand the difference between a service and a client. Yes, even though they use email, to them it’s just “my gmail” and they don’t think past that. They don’t know you can use different clients, or the web. They just don’t. It’s an app on their phone.
The reason the internet was so great in the early 2000s is that THOSE PEOPLE WERENT ON IT.
I’ve had the most confusing conversation when a relative referred to their browser (Chrome) as “Google” (which to me means the search engine or the company, not the browser). It was only when they later mentioned Firefox as an alternative to Google that I realized what they were talking about.
I saw numbers from some study about tech and people’s relationships with it or whatever and it’s insane how many people think Facebook is the entire internet now that they’ve had that integrated browser for so long. It’s just all they ever learned of technology, magic rectangle go to Facebook.
I understand not being “tech savvy,” a “hobbyist,” whatever - but I can’t fathom not bothering to consider how something I use daily works AT ALL. I hate cars but I learned enough to understand how to tentatively diagnose a problem and handle minor maintenance myself, but some people take their car to the dealer like 4x a year instead.
Is madness.
People HATE learning. It makes them feel stupid. So they just avoid it.
i couldnt count how many times my younger brother has asked me to delete files for him
If email were invented today people would complain about how complex and annoying it is to sign up.
OMG another account?! Why can’t I just use my discord smh
Saying that times have changed doesn’t negate the fact that times have changed.
I don’t get the email analogy.
People did and DO complain about setting up email. ISP email is a great example of this. People forget their IMAP and SMTP address configuration stuff all the damn time. Always have.
I used to do home IT, and I had to help people through that crap constantly.
That said, these days people have gravitated to clients like gmail or outlook. Those push the user onto a certain domain, which makes setup dead simple. This is what mastodon.social is doing now. Making it so people don’t have to think about the instance at sign up.
Yeah I agree email kinda sucks. But everyone still uses it, and (as far as I’m aware) people aren’t writing articles about how confusing email is for people and why that makes it a failure. Mastodon and Lemmy are, in comparison, much better and way less confusing but you see that said all the time about them.
In college I had to write a program to send emails. This was around 2012. Basically we had to send the low level commands of an email for it to go through. After doing this I realized something weird. The email gets to say who it is from. There are obviously ways to sign the message and verify it and most email servers block messages that don’t have these because of how trivial it is to fake. It’s basically like putting a name tag on that says “Joe Biden” and everyone believing you’re the president.
I didn’t do anything malicious but I did mildly prank my girlfriend. I don’t remember what I did but I’m pretty sure I told her before I did it. I really didn’t want to end up getting expelled for “”“hacking”“” so I didn’t do anything remotely bad. The irony is the assignment wouldn’t have worked and been as interesting if my campus had the proper security measures to block the messages.
It could be that the web client for our email mentioned something about the sender being unverified and not to trust it but I don’t remember.
Basically we had to send the low level commands of an email for it to go through. After doing this I realized something weird. The email gets to say who it is from.
I remember realizing this and thinking it was weird too when I was reading about SMTP. Specifically, the MAIL FROM command.
Also related.
Spoofing email is hilariously easy. GPG signing really needs to be made easier
I sent my gmail address an email from obama@whitehouse.gov and it worked.
I almost got kicked out of school for this! I sent an email to my girlfriend from some girl that we didn’t like, saying something like “you’re a huge bitch, haha just kidding this is actually jballs not the chick we don’t like.”
Problem is that I wrote my girlfriend’s email address wrong, so it bounced back to the sender (the girl we didn’t like).
So I had to explain to a university dean exactly what I did and how I didn’t actually “hack into” the girl’s email account. That was fun.
To be fair, if you want content on Mastodon, you have to actively go out, find people, and follow them. After you get past that Step 1 of signing up, your home page is empty. There’s no algorithm that automatically deposits content on the main page. You have to do a little bit of work to get anything. As you say, doing this work is not that god damn hard, but sadly for about 80% of people (maybe more), this is an impassible barrier.
On the bright side, once you do get past this barrier, none of the Mastodon content that you are getting is from that bottom eighty percent.
Meanwhile, when you sign up for Threads your timeline is nothing but shitty influencers for the first few days, yet somehow they manage to press on through that without getting the vapors or whatever.
My account never made it through the first few days before they shut it down for community violation.
I never posted, I just want to be ready for if they ever start federating.
The problem is the paradox of “it doesn’t matter what server you pick” while also giving them a choice.
If choices don’t matter, why have a choice?
Although I disagree that it doesn’t matter
No choice doesn’t matterat all. However, the decision on which mastodon server to use for your social media is about as important as what you’ll choose to eat today for dinner. Yeah, kinda important for the dinner itself and you don’t want some crap, but if you do, you could just eat it anyway for now and try something else tomorrow.
or we make a few accounts on a few different servers.
we don’t need to identify with our fediverse accounts.
i also love the “oh noes there are nerds on there!” concern trolling, motherfucker read the wikipedia page on who first adopted and built the communities on twitter and reddit
I just don’t use Mastodon because I never cared for Twitter.
I’m a software engineer with a decade of experience, and I’m frustrated by the experience so far. Bad UX is bad UX.
It is almost impossible to make mastodon similar of an experience as Twitter was. I used Mastodon and found it kinda boring so I didn’t even try. But I did want to use Lemmy since I am a Reddit refugee. I had a pretty hard time trying to figure out how to choose the best instance, where to find my communities (should I join technology at beehaw or lemmy.world?). I still somewhat get confused trying to wrap my head around the fediverse AND I HAVE A FUCKING COMPUTER ENGINEERING DEGREE. If you think that the average user is gonna confidently just make a user and not get confused at all the new concepts you don’t know normies.
I get this to some extent… On the other hand, none of that matters.
What instance to choose? Doesn’t really matter.
What community to subscribe to? Both! If later you figure out you don’t like one of them, just unsub…But yeah, I know normies seem unable to just jump in and see how it works. They just read “fediverse” and don’t know what it is so just reject everything that it’s related to because “it’s too complicated”.
The fact you call users normies as an insult just shows how pathetic the user experience is and that you think people need any skills or whatever to access it. It SHOULD be accessible and easy for “normies” but using that term is pretty pathetic.
What? It wasn’t meant as an insult, I’m sorry it came off that way. I just meant people that aren’t tech savvy or that aren’t chronically online. And what I said is literally that people don’t need any skills!! They just get scared off by terms they don’t understand (fediverse, decentralized, instance…), but that in reality don’t matter at all.
I’m very tech savy, it doesn’t phase me, but I 100% think it’s not as easy as reddit, facebook, threads, instagram, etc. etc. Lemmy, Kbin, is NOT as easy as the competitors
I haven’t tried Kbin much at all, but it did seem different than anything I’ve ever used…
Lemmy I just made an account, followed a bunch of communities, and that’s that. IDK, felt very easy. Obviously IDK the average user experience, didn’t feel harder than Reddit though.
Mastodon as well, difference from Twitter was just that on Twitter I knew who to follow because it’s more established, but in terms of usability it felt basically the same…
IDK, maybe I got lucky. But that has been my experience, and when I made my accounts I had no knowledge of the fediverse or anything like that.
I think it’s a mix of the way journalism works in the age of overstimulation (everything is the best/worst anyone has ever witnessed) and old(er) people being unfathomably tech-illiterate.
And I don’t even mean that negatively. I often really am unable to fathom how disorienting even the slightest change in a software they’re used to is to them.
If my mother were to use the birdsite, and they’d change their theme from blue to red one day, she would literally be unable to use it, because “it’s all different now”
Also, mastodon does have some usability problems, though they are not that big imo.
Its easy to signup & get started, just have to be awake…
Sorry if this is a dumb but I legit never got into Twitter, and I only use Instagram to follow friends and bands I like.
How do I Mastadon? I’m not being sarcastic, not even a little. Like I literally have absolutely no concept of what I’m supposed to do on it or how to engage with it. Same with pixelfed tbh, like I open it, I see a milliong posts that have no comments or likes, I get confused and then I leave.
Like what do you do? How do you use it? Pretend I’m one of the idiot journalists this post is making fun of, happy to jump on that self-accepting sword!
You’re doing it right now.
It’s just a different way to browse current topics that people are discussing. You can follow famous/not famous people, news people, musicians, artists, scientists and so on. You have to take some time to search by name or a hashtag like #music that is interesting for you and then follow those. They typically lead to more people and hashtags of interest that you can follow to build a more personal feed. It’s just a different way to curate the various things that interest you.
The thing is that it’s just another option for people to interact like lemmy/reddit twitter/mastodon pixelfed/facebook etc. Obviously the less popular options have less niche interests. Journalists see that these options can’t be used the same way, and need some work to figure out and navigate, so they critique the different and less polished things they see. If they don’t have what you are looking for, maybe check back in 3-6 months when there are more users and activities. Like lemmy, things are changing quickly right now.
Right? It was significantly easier than usual for me, because there’s no giant wall of legalese to read.
