I started getting emails (that went straight to spam) about my account having changes made. I haven’t used it in forever and ignored the first one. As soon as they started coming in Chinese I knew it was comprised. I reset the password but could not login because I couldn’t answer (or reset) the security questions, which were now all in Chinese
Called in at 8:50, got a useless run around from the AI gatekeeper, until it apologized at 9:02 that all the real people were off shift and to call back tomorrow.
Fuck Apple.
I read about a trick that used to bypass the old systems that used voice recognition to have you navigate a phone menu system, if you started cursing it out, it would transfer you to a human directly.
Took me 3 minutes of asking nicely then 5 minutes of cursing for the stupid energy company bot before it would give me a human. It made me explain the problem four times and each time it said “I don’t understand” before giving me a person. Yes, I explained it clearly since the human understood immediately.
The issue was that someone else tried starting service at my place so they shut off my service and sent me an email afterwards. No, they didn’t give me a heads up that someone was doing this, they notified me when they shut it off with a message that I had initiated the stop order.
I hate those things SO MUCH on phone calls.
AGENT AGENT AGENT GET ME A FUCKING AGENT AGENT AGENT AGENT AGENT.
I just keep screaming agent at it.
“Sorry we are having such a problem connecting you. Goodbye!”
