• 🖖USS-Ethernet@startrek.website
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    6 days ago

    Me: I’m in IT (trying to keep it simple)

    Them: OK, but what do you do in IT?

    Me: I’m a system administrator (again trying to keep it simple)

    Them: I don’t know what that means. What does a system administrator do?

    Me: I work on servers (again, trying to keep it simple)

    Them: What’s a server?

    Me: I’m in IT…

    • wizardbeard@lemmy.dbzer0.com
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      6 days ago

      That’s a combination of too simple/short in your sentences, mixed with too specific jargon with no clarification. It’s dumb as hell that people don’t know stuff like what a server is, but if they don’t you have to abstract it more.

      My go to is some form of: I’m in IT, I do systems administration. I help keep all the things behind the scenes working so that everyone’s stuff works at my workplace. Less of making your email work, more of making everyone’s email work.

      Obviously I work with a hell of a lot more than just email. I’m mostly scripting out custom automation jobs to bridge gaps in the integrations between different systems. But like you said, keep it simple.

    • stringere@sh.itjust.works
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      6 days ago

      Replied elsewhere: I cast spells that make the runes etched in sand translate the energy of magic stones into dancing light.

      Usually I just tell people that I work in IT and leave it at that.

  • gencha@lemm.ee
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    5 days ago

    Explaining my job is trivial compared to the insanity I cook up in my spare time.

    Oh, so you like gaming? No, I’m actually not playing the game. I’m building a mod for it. Erm, okay, so this is for other players then? No, I’m mostly building it for myself. Ah, so you haven’t put a lot of time into it yet? Roughly 12 years. What? So what does the mod do then? It plays the game for me, and publishes in-game metrics to a monitoring application, so that I can see the progress of the game in an abstract form while I’m on the couch, thinking about how to optimize the automation further.

    Regular fun stuff.

  • nomad@infosec.pub
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    7 days ago

    Trouble as in I’m in trouble if I do. I’m a formally educated it security engineer running my own incorporated software and infrastructure company. Firstly: people just hear “computer guy” and their second thought is “he can fix my stuff”. So I stay near to the truth and simplify it: I’m a theoretical electrical engineer. Boom, instant bored face and they leave as fast as they can. My neighbors love me, but I haven’t fixed a single of their computers in decades.

    Also pro tip: the wife has the same qualifications as I, so she fixes her family’s stuff herself. My job is to lug stuff and the kids around at home.

  • edric@lemm.ee
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    7 days ago

    Information Security is so hard to explain to old people who don’t know much about technology. My grandparents back then (late 2000s) never understood it no matter how I explained it, and they thought I was a security guard at the bank I worked at. You could also see the disappointment in their faces thinking how someone who took IT in college ended up as a security guard.

  • philpo@feddit.org
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    6 days ago

    Kind of. I am a CEO (that’s the easy part) of a small consulting company in healthcare.

    The hard part is to explain what we actually do: We do consult organisations about (healthcare related) disaster preparedness/risk management and contingency planning. So you call us if you want to have proper plans in case your hospital catches fire, COVID and monkey pox have baby or if you are a city and need to know how to plan for “the day X”. But as we work mainly on a systemic level you can also call us if you need a more intelligence focused plan e.g. “I am going to South Sudan, what do I do if I have an accident?”.

    Additionally we also consult for ambulance services, e.g. how to plan vehicle allocation, etc.

  • radicalautonomy@lemmy.world
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    6 days ago

    Guess my job based on the following description:

    I sell a product to a people who don’t believe they have any use for it during what they consider their personal time.

    Answer:

    Tap for spoiler

    I am a middle school math teacher.

  • stelelor@lemmy.ca
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    5 days ago

    I’m a public servant, so while it’s easy to tell people I work for The Government, it’s a lot harder to explain what I do. My job is a mish-mash of like three different roles in one of the least popular departments. When people ask, I say I work for (our version of) the DMV, and that’s usually good enough.

  • MelodiousFunk@slrpnk.net
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    7 days ago

    Depends on their level of interest and/or knowledge. My job isn’t exciting or prestigious, just niche/specialized. Most of the time when I say what I do, I get a blank stare. If that’s the case I’ll just say “I babysit computers” and leave it at that. I’ve had the conversation enough times that I know it’s not worth the effort to try explaining it further. “Oh, you work with computers? My brother in law is a programmer, perhaps you’ve met him?”

    Sometimes people will get the gist of it just from the title, and these are usually the most interesting conversations because they’ve made the (un?)conscious effort to understand something new to them. I am totally down with that.

    On very rare occasions someone will actually know what it is that I do. This inevitably leads to trading war stories about redundant alerts to please management, unbalanced power loads, poorly defined environments handed over with little to no explanation, cable curtains, and how even other IT people have no clue what we’re on about half the time.

    those who know dot jpeg

    I juggled datacenter design/management/maintenance, infrastructure, and enterprise monitoring, but only one of those was tied to my “Senior Engineer” title. The rest were just things that ended up as my job because I was good at them. So my resume looks like I’m lying through my teeth. Thanks, aversion to change!

    Shout out to any other Solarwinds Orion admins who got that mess duct taped to their position. Drinking game idea: take a shot for every 100 nodes being managed. Or don’t, if it’ll lead to alcohol poisoning. 😒

    • wizardbeard@lemmy.dbzer0.com
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      6 days ago

      Solarwinds Orion

      We don’t curse in this household.

      Anyway, guessing it’s the classic “sales sold the demo of a perfectly configured setup maintained by a dedicated team, management expects you to make that happen alone on top of everything else you already do” situation? Multiple years into cleaning up the mess of that shit at my place.

      • MelodiousFunk@slrpnk.net
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        6 days ago

        Hello fellow sufferer.

        Not quite the same on my end but it ended up in the same place. When I started there were already two instances running (one for the parent company and one at my location, which had gotten acquired). Maybe a hundred nodes all together, and our job was just responding to alerts in a mostly out of the box setup. Then my boss got sick of trying to work around limitations of that setup and demanded admin access so our team could at least make adjustments. Which eventually turned into me being asked to add nodes, which turned into me being the primary administrator. Which was actually pretty sweet for a bit because I got to learn a lot, both about the software and the company. Finally convinced management to merge the two installations rather than rely on that EOC garbage.

        Then the acquisitions started rolling in.

        By the time I walked out there were 2000+ nodes in a dozen locations, and it was still just me and somehow still just a side job.

        Orion has its faults but after migrating so many acquisitions from a handful of other platforms I still prefer it. Everything seems like it’s optimized for small installations and/or specific platforms. When shit gets that big you need a team to run it properly. Which is why I’m allowed to say “Solarwinds” in my house, but guests are asked to leave if they mention the C-suite as anything but sociopathic leeches.

  • howrar@lemmy.ca
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    6 days ago

    I’m working on making robots do useful things. I think that’s fairly easy for most people to understand.

  • neidu2@feddit.nl
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    6 days ago

    Yes, definitely. It’s easier now that I’m part of operational support and can oversimplify it by referring to myself as an IT dude, but back when I was part of the field rotation, when I tried to sum up what “offshore seismic survey technician” is, I was sometimes asked “so, how’s it like working on an oil rig?”.
    I wouldn’t know, I’ve never been on one. I’ve been on ships around them, but never on the rigs themselves.

  • sasquash@sopuli.xyz
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    7 days ago

    Yes, if they are really interested and don’t have IT background. My mother once thought I look up codes in books and type it into the computer.

  • superkret@feddit.org
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    7 days ago

    No.
    “I keep the computer systems running at the local newspaper, and prevent it from getting hacked” is pretty straightforward.
    It provides enough to latch on to for normie small talk.
    And I can dose the tech talk based on what questions I get back.

    • naticus@lemmy.world
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      6 days ago

      So you’re the one who changed the password from admin/admin to admin/hunter2? That’s all I needed.

      • superkret@feddit.org
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        6 days ago

        I changed the password to a 256 character string, disabled pasting, and changed the keyboard layout on all servers to Thai.
        My security philosophy is: “When even admins with all the info can’t get in, no one can.”

  • Vanth@reddthat.com
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    7 days ago

    I don’t have trouble explaining. I keep it high level and generic because 99 times out of 100, people are just making small talk and want to know just enough about you to categorize you.

    • Otter@lemmy.ca
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      7 days ago

      Similar with trying to explain the Fediverse. It doesn’t come up often, but the explanation is sometimes just

      Non-profit run social media

      While not entirely accurate since you can run an instance for profit, it’s been the case for pretty much every instance and it’s definitely true for the side I’m helping with