I wanted to get printer photo paper for my printer, a Canon. I went to Walmart, They had nothing. Went to Target, they had one pack of photo paper and it was crazy expensive, so I went to micro center. That one was just as expensive. So finally I went back to Amazon, which I was trying to avoid, and saw the price 25 to 40% lower than anywhere I had been. Literally everything that I was looking for, I could find within seconds. Not even Best buy has even close to the amount of inventory or variety, even when you’re shopping online…
Therefore, I think Amazon has a literal monopoly in the tech industry right now, you’re literally forced to buy from them, because unless you have the money and financial fortitude to protest with your wallet, you’re going to be buying from them. There’s no other choice. They have so aggressively and dominantly taken over the supply chain market that no other tech company can currently compete with them in any aspect at all. You will be paying 40 to 50% more on everything by cutting out Amazon, and no one has the money for that anymore unless you’re upper middle class or above
Amazon is a place where you have to deal with fake items and getting fraudulent returns shipped to you as new. Your reward for this is maybe a 5% discount.
Not just tech, all over the product spectrum. They started by selling books.
A large problem is payment system and accounts. I hate going to a new shop and create a new account, a new password, bla bla bla. I hate it. And wiring with online banking is still a pain the ass, you have to enter some password into your shitty phone keyboard and then wait for an SMS… paypal and amazon payment make shopping convenient.
So part of the problem is banks who have been sleeping on the job for decades. At least here in Europe. You finally can wire money so it arrives immediately from your bank account at a shop! (without having to waste some tax on a payment provider either). But 2 factor authentication is still a pita. Where is my online bank with easy to use FIDO2?
There are now alternative popping up because amazon has become so enshittified (high prices for many smaller items and reviews etc). And of course I’m a fan of aliexpress but shipping from China is stupid too.
We definitely need to avoid a monopoly by a corporation like amazon.
Books have always been a tool for power.
Guess even in our times that’s true.And then amazon, a book seller, bought IMDB and eventually burned down the discussion section - which contained so much “secondary literature” about films. I’ll never forgive them for that.
I always forget about that. Makes me sad.
I’m completely unfamiliar with this, can you elaborate?
IMDB used to be independent and have a pretty amazing forum for movies. Like people would have lots of debate and discussion and insight. I loved going there after watching a movie. It was sort of “secondary literature” and nothing like this existed before. Then they just decided to delete countless contributions and shut it down. Instead of paying for moderation for the few trolls.
Of course there are plenty of other movie forums, some even copies the old posts and there is r/movies, but it’s much more fractured now. There are certain network effects for social media that need to reach a critical size.
Yes, you could have watched a 5- (or 10-) years old movie and went there for a forum full of threads about that specific movie. Some threads might be old, but people did make new threads even after years, and they were all in one place and easy to find. It was a big loss when it was shut down, and I haven’t found a place that offers a similar experience.
Y’all havemt even broached Amazon Web Services market share.
I was thinking about this recently after a frustrating trip to a brick and mortar store that was missing the specific item I wanted to purchase which should have been easily available.
Has it always been this bad and we just accepted it until Amazon came around and carried most everything, or have stores significantly reduced the inventory they carry to the point where they have become practically useless except as a showroom? It extends to things I only want to purchase in store. Why do clothing and shoe stores never have my size in stock of the item I want? Clothing has become so poor in quality (even expensive stuff) and I’m hard enough to fit that unless it is an item I already have and need to replace I only want to buy stuff I can try on first.
As much as I’d like to avoid Amazon, the lack of inventory at other retailers really pushes me towards them. Why would I pay more for slow shipping from the East coast because the local store doesn’t carry anything when Amazon delivers in 1-2 days for free?
I’ve also been really struggling recently when trying to buy items that are less than $15. Amazon often charges double what it should cost for the items, but at the same time, local stores don’t carry what I’m looking for. I can find it for the right price online, but then the shipping cost makes it more expensive than Amazon.
the shipping cost makes it more expensive than Amazon.
There is a lesson there folks
That lesson/related lesson:
We cannot accept capitalism’s conception of economic relations as “free and private,” because contracts are not made among economic equals and because they give rise to social structures which undemocratically confer power upon some over others. Such relationships are undemocratic in that the citizens involved have not freely deliberated upon the structure of those institutions and how social roles should be distributed within them (e.g., the relationship between capital and labor in the workplace or men and women in child rearing).
It’s a mix of both. When Amazon came around, stores got less traffic and had to get rid of niche products, and because shelf space was so important, there could only be so many products carried by a store.
The American consumers worship of convenience/price above all else is precisely what got us here. Just like how everyone discusses how toxic twitter is… On Twitter.
In regards to twitter - Of course it’s where everyone is, nobody will leave.
In regards to Amazon - Of course everyone else is struggling, nobody will pay $3 more to buy it from them instead of Amazon.
I’m not saying there aren’t times it does end up having to be amazon or that you can’t be lazy and use amazon occasionally. I have prime myself and do use it on occasion (probably wouldn’t if I didn’t split it with my ex though.) I AM saying nothing will ever change so long as people REFUSE to even consider their habits for a second.
There are plenty of things to complain about with Amazon but, in my opinion, this ain’t it.
I went back to Amazon, which I was trying to avoid, and saw the price 25 to 40% lower than anywhere
Amazon typically has prices the same as any other retail store. Your experience is an exception. You can’t make a huge accusation like that based on a single product.
Not even Best buy has even close to the amount of inventory or variety, even when you’re shopping online…
You can’t compare a local brick and mortar store to Amazon. A vast array of hundreds of giant warehouses is never going to have the same variety of products as a handful of retail stores.
In addition, they leverage their warehouses to decrease shipping costs and local emissions. Which do you think costs more and causes more carbon emissions, a hundred people in old giant SUV beaters driving to and from a B&M location to shop for a single product or a single (often electric) delivery vehicle delivering a vast array of products to a hundred locations and are probably going to drive right by your house whether you order something or not?
Also Walgreens carries lots of different printing services and supplies and are pretty ubiquitous in large cities, so maybe give them a try.
I got beat up on here for stating that Amazon delivery was greener for the exact reasons you said. Plus, some of my Amazon comes via USPS, which is driving by my house every day.
Reliable and fast delivery services also means less space devoted to parking lots and can generally be a really good way to transition communities away from car centric infrastructure. People just hate because cynicism is way easier than thinking critically.
I wish they actually committed to that and had drop boxes. It really bothers me how much packaging is used everywhere in every business when it can be avoided.
I want to show some love to B&H Photo. They’re one of my go to’s specifically for tech stuff.
I feel like people give up on in store if they can’t find it at a big box store and go to the online equivalent of a big box store (Amazon).
Anybody who puts in a little effort should be able to find a specialty store either in person or online.
Agreed as to Walgreens. Walgreens has surprised me with their photo and printing options. They are also located in the burbs, so that is nice.
I canceled prime a year ago as I can no longer support the monopoly and destruction to everyone else
You’re listing all of the reasons it’s not a monopoly - you can go almost anywhere else and buy the same good.
Therefore, I think Amazon has a literal monopoly in the tech industry right now, you’re literally forced to buy from them
You literally weren’t and literally aren’t, so they’re literally not.
They have so aggressively and dominantly taken over the supply chain market that no other tech company can currently compete with them in any aspect at all.
If nobody was in competition with them, they’d be raising their prices.
Boy, do I have some bad news for you…
This article literally proves their point. When Amazon doesn’t need to compete (because other sites are indexing off their prices) they raise their prices. When they do need to compete (like in the examples OP mentioned) they keep their prices low.
“Essentially” is the load-bearing weasel word here that allows this story to blame Amazon for their competitors choosing to offer the same goods at higher prices.
“Competitors choosing” is usually considered to be price fixing, which is anti-competitive and/or monopolistic. Amazon et al aren’t the only US companies guilty of this or other anti-competitive behaviors, even if they’re a notable example.
“Competitors choosing” is usually considered to be price fixing
No? It isn’t?
Where do you think prices come from?
Amazon et al aren’t the only US companies guilty of this or other anti-competitive behaviors
How is this anti-competitive?
At least we can all agree that carpos fix prices in the regular course of business once oligopoly is established.
Price fixing is rare because you gain so much by defecting from the cartel.
Well recent bouts of inflation say otherwise but sure you can keep spouting some generic econ 101 slop 🤡
Bought a RX 6400 for a little windoze game box, and shelled out around 30€ /35€ more at a conventional well known shop here, materiel dot net. Bought most of my stuff there over the years, nice people, etc.
But I couldn’t just go get it, it “had to” be delivered, so I paid for that too (I guess you do the same on Amazon), high class delivery or so I thought. Ordered thursday, scheduled delivery “wednesday 8h-19h” so okay I WFH but man better be there every minute right?
Got a confirmation SMS/Text around 12, we’re delivering your package today! (No more info).
Surprise, they didnt.
Suddenly it’s scheduled “Thursday 8h-19h”.
Grrr
I bet I would have gotten my card on saturday if I had used amazon (+30€ too…).
I mean are brick & mortar stores dead now for real maybe?
Services quality is down across all segments of economy tho this ain’t retail specific.
We pay more, we get less. Entire life is being rapidly enshitified
Have you tried buying from aliexpress? It’s the same products as on Amazon, but directly from the supplier. Imagine Amazon, but everything’s 50% off.
Source: I’m cheap as heck and buy random trash from them
OP wants to support the US economy more - funnelling money directly to Chinese sellers definitely won’t do that and is arguably even worse than supporting Amazon (who at least employ Americans).
“OP wants to pay an American middleman to import the Chinese junk for him”
Either way, it still puts at least some money in American pockets. The reality of buying everything you need in life as American made is long dead.
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Walmart online is eating Amazon they don’t have a monopoly
Walmart online is pretty good for most things. Not everything. But if I can get it on Walmart I do… Walmart plus is pretty good. It currently comes with Paramount Plus, which doesn’t show ads with my pi-hole (so far, Roku), and compared with Amazon Prime showing ads…
Anyway fuck Amazon.
It’s pretty amazing to me that a company hasanagednto become so reviled that Walmart is the better and more ethical option.
It’s like Elon Musk has managed to make Mark Zuckerberg seem like a good person by comparison. Or Trump was so awful that Democrats look back and think “huh, GWB was a decent president”
Only in the US unfortunately
the money and time you spent traveling to three different stores outweighs the couple bucks more you would have spent at walmart. protip: next time try staples or office depot. also, taking a moral position means sacrifice, and often times that’s financial.
Brick and mortar will always be more expensive and there are always cheaper options than Target. I used to love Fry’s but they are no more.
It depends on the product, but brick and mortar is superior to Amazon in some cases now. It’s mostly just things that are easy to ship that Amazon is cheap for.
I put some of the blame on retailers as well. Retail stores just don’t want to carry inventory anymore, especially tech-focused ones with many of those just turning into glorified showrooms. I don’t know how many times I’ve heard some version of: “Sorry, we don’t have that in stock but we can bring it in for you.”
We needed a short length of garden hose here for the house so I went to two hardware stores and one garden centre looking for one. Nothing. Not even in their dedicated gardening sections. I had to order it off Amazon. A goddamn garden hose.
Amazon has done a lot of damage for sure but retail is suffering from several self-inflicted wounds too. Home Depot, for example, is a multi-billion dollar corporation and even they have a weaker retail presence now. That’s not Amazon’s fault.
Totally agree!
Looks like you’ve been hard at work blocking since people actually agree with you now
Harbor Freight.
When you absolutely need something to work presicely once between the day you buy it and the day you’re late for jury duty.
I’ve gotten some surprisingly long lasting gems there, but you can never be sure. Like you said, I’ve also gotten a number “single use” tools from Harbor Freight. Overall though, it’s almost always been worth it.
Most homeowners don’t need better than HF. If you start getting into more sophisticated equipment their quality can be really problematic but for all the basic stuff a homeowner needs: hammer and pliers, HF is one-stop.
From there you have to be careful, but gems can be found. I’ve been using their 120V 2HP dust collector in my wood shop for years now and it is an insane value for a decent machine.
Yup. Hand tools are generally pretty safe, anything with a motor is sus. And honestly, I respect my health enough to not buy safety equipment there (3M is the way to go most of the time).
They don’t want to carry inventory because Amazon doesn’t. The prices are higher because vendors are contractually obligated to sell on Amazon at their lowest price. So retailers, with a need to have a physical presence and having to buy at more or less the same price a product is available for on Amazon, get fucked. Their only hope is vendors who make a “different” product to sell at other outlets. An example of what I mean is, Poppi soda sells for $20/12 pack on Amazon. They sell a 15 pack at Costco for the same price. Because it’s a “different” product they are not in breach of contract.
Mean while my Best Buy has so much crap in the aisles that you can’t pass a person without having to do the weird turn side ways shuffle. Home Depot isn’t much better. Trying to push a lumber carts around is a joke now. So much crap stuck in the middle of the aisles or at the end of the aisles. So I don’t think it’s a lack of inventory but a variety of inventory.
Having worked at a Target like this, I can assure you there is still a lack of inventory on top of these stores being extremely short staffed. Target in particular completely eliminated their storeroom staff a few years ago and just doubled the work load of the floor staff. Both the floor and the storeroom were absolute nightmares to navigate because there were not enough people to actually organize and stock.
Check your local mom and pop hardware store if you have one! I had to get a feeder hose this summer as well, and the only place I found it was a local family owned hardware store.
Go on Facebook and ask your local buy nothing group. Check thrift stores line the habitat for humanity restore. Farm and home store like fleet farm/ farm and fleet. Plenty of ways to get ahold of something like that without buying new.
That requires Facebook
I’ll stick to not buying things instead
I wonder how much investment it drives in Facebook to be a user who registered under an assumed name on a VPN with an ad blocker enabled.
Unfortunately, probably some.
I feel you. Fortunately, in my area there’s a very popular classifieds section at one of the local newspapers, so I can stick to my guns avoiding Facebook.
So check local newspaper classifieds, Craigslist, and maybe your local library (you never know if they organize swaps).
There’s always dumpster diving
He said he didn’t want to use Facebook.
Retail stores just don’t want to carry inventory anymore
Retail stores are more than happy to carry anything consumers want to pay for. If they don’t stock it, it means people don’t buy it, and you can’t fault them for that.
That’s not Amazon’s fault.
That’s mostly the fault of consumers who buy from Amazon (and other e-tailors).
The problem with this “econ101” thinking is that it insists that the whole system runs on the choices of actors in a deterministic system.
Yes, the system isn’t perfectly deterministic, but on average and over a long-enough time period, it pretty much is. People are going to act irrationally, but generally people will be irrational roughly equally on either side of “rational.”
In this case, the market is probably big enough that if a big retailer doesn’t stock something, it’s because the average person has decided that buying it elsewhere (i.e. Amazon) or not buying it at all (i.e. longer is fine) is preferable to buying it at the local store. It’s not the local retailer’s fault that it’s unprofitable to stock that item, it’s a mix of consumers and online competition making that product unprofitable to stock.
That said, you’ll probably have a better shot if you go to specialized stores. In this case, look at farming and plumbing supply stores, since they’re more likely to service those customers who really need that short hose today to complete a project. Your regular home improvement stores (e.g. Lowe’s and Home Depot) cater to homeowners more than contractors (so having a little of everything is better than lots of something), whereas the specialist stores cater to contractors and small business owners.
I don’t know what any of these words mean.
That’s not Amazon’s fault.
That’s mostly the fault of consumers who buy from Amazon (and other e-tailors).
There’s quite a few retail stores that don’t keep inventory, even for common things. Staples comes to mind, where it feels like half their damn office items aren’t in stock, so you need to wait for them to have it brought in.
The problem is that those same retail stores can’t compete with Amazon’s shipping speed. It becomes a case of:
- I want to buy a thing, I need it fast, so I guess I’ll check my local retails stores
- My local retail stores don’t have it in stock, but I can order it and it’ll be there in 4-5 days
- I can just buy it off of Amazon at a comparable price, and have it tomorrow
It’s alright if they don’t want to carry inventory, but they need to have the shipping speeds to compete, otherwise there’s no reason for the consumer not to just buy it off of Amazon directly.
Here in Germany there are still plenty of independent online retailers and they’re competitive with Amazon. I always try to avoid buying from Amazon and for tech products that’s usually no problem.
Same in Spain. I don’t even have an Amazon account, btw.
Let me guess, the EU actually put laws in place to ”remediate that problem” like a ”functioning government”.
Here in Italy practically no one is as quick as Amazon tho
So? What’s the deal in waiting a couple of days?
Sometimes I need stuff faster.
And usually it’s more than a couple of days. For example I always order PC parts from other stores, and some of them take over two weeks to deliver. Of course that’s not an urgent purchase… Usually.
Exactly. I convinced my wife that we really don’t need everything to arrive in 0-2 days, it’s totally fine if things take 3-5 days. So I cancelled our Prime sub, and it’s been absolutely fine. In fact, we spend a bit less due to that minimum order size. We still usually get things in 2-3 days if we go w/ Amazon (we’re right next to a hub), but we’ve been buying from more retailers now that we plan for longer delivery times.
I’m also in Spain, and only use Amazon for things i genuinely cannot find elsewhere, which happens to be like once a year
Netherlands here and as well we have so many local shops that outbeat Amazon that it isn’t even fair. There is a very small chance I buy something of Amazon, think the only time I did was for a replacement item for a Dyson.
I think “beat out” may have been what you meant. And in this example I would probably just say they “beat” Amazon.
How dare you expose my mobile typing and/or my not-native language speaker! /s
Do you have some good examples? I recently moved there, and want to avoid Amazon, when possible
In more general terms, you can look up the item at e.g. Idealo.de or other product comparison sites and then decide where to buy. Amazon is most often not the cheapest, even including additional delivery cost
I like to order tech stuff from mindfactory.de
Just don’t let them assemble anything. I am serious. Whatever they can mess up and break, they will. It’s honestly astonishing how careless they handle sinfully expensive high end parts. And sure you can generally send it back and wait another week or two, but only after making several calls with their customer service. So yeah you better prepare to build your machine yourself. This is not really optional.
Please name an actual good store that can compete with Amazon. Now, I’m lucky my local book store has a digital front where I can order but when it has to be something more general, Amazon remains the only address where the majority of orders didn’t range between faulty and actual horror stories so far.
Amazon’s pricing I not deterministic. You were likely tracked and information collected to know this was a key item for you. Amazon will market loss leaders to you in an attempt to get you to default to buying on Amazon.
As a former Buyer for a chain of retail stores, the loss leader is effective marketing. I sell you a popular item at or below my typical cost because statistically, a large percentage of customers are making a special trip to my store to buy that product and will make additional purchases at margin. On the wholesale Buying side, these are tools to get past bulk buying tier discounts for seasonal ordering with smaller scale retail.
Amazon is using a convoluted front end system of overlapping product categories and a supposed multi seller listings (despite collectivized logistics and warehousing) on the website you see. This is how they perform price fixing where you do not see honest or straight forward determinism. When you repurchase that same item later without making comparisons, the seller will shuffle so that a higher price is presented.
If you have a well isolated network where device history for social media and internet browsing is totally partitioned from e-commerce you’ll likely see even more of the scam. If you see anyone online show the search results and pricing on Amazon, then try to replicate those search results and product price on a device that is totally partitioned from your viewing of the item/price elsewhere, you’re likely to find it is not possible. If you then go back to the original device and do the same, you’ll magically find the same product and lower price. It is a scam market. This is why they are collecting and paying for all that data about you. We are in an age when automated individual targeting and manipulation is possible and happening. This is why data mining stalkerware is insidious. Scam markets are only the tip of the iceberg and what can be uncovered if you go looking for it. Anyone that has done database or logistics management should have major red flags flying when looking at how Amazon’s website is setup. The front end is absolutely untenable garbage for effective logistics. The only reason it is convoluted and search results are terrible is because it is a price fixing scam. The logistical efficiency proves that there is no connection between the front and back end of the site.
How much does it say these beans cost?
How does CamelCamelCamel display a price history if the price is different for everyone? Perhaps it’s inaccurate for some (Just hasn’t been for me the handful of times I’ve “had“ to use Amazon.)
And Amazon doesn’t price discriminate if they put something on a nationwide sale? So the bloggers can advertise that AirPods are at their lowest price ever?
reporting on their bad biz practices
They definitely get accused of other unsavory stuff:
Amazon “tricks” customers into buying Fire TVs with false sales prices: Lawsuit
oh so basically the entire shitpost about walmart or whatever it was having “dynamic pricing” is literally already real…
ok.
If you see anyone online show the search results and pricing on Amazon, then try to replicate those search results and product price on a device that is totally partitioned from your viewing of the item/price elsewhere, you’re likely to find it is not possible. If you then go back to the original device and do the same, you’ll magically find the same product and lower price.
I noticed this on Walmarts website when asking chat GPT to find items for me. I was wondering why it was happening. Some of the price differences were extreme too.
Did 39 people really believe this enough to upvote this? This is easily proven false. Amazon is convoluted because it’s old as heck and they hire subpar engineers. Like me. I used to work on the team that made the search page. It sucks because most of us were fresh out of college and had never made a website in our lives.
You’ve never done ecommerce logistics. You do not get Amazon’s efficiency from such a garbage system, or the worlds richest man. I have no doubt there are dubious practices to give plausible deniability. The thing is too large and too successful for this to be the big picture. The collectivized warehousing invalidates the front end system and mechanics entirely.
You’ve never done ecommerce logistics
I literally have. Go climb up a tree.
you mean it gives huge discounts to random people because of an error? i would think amazon would want to fix that ASAP
Great post. Thank you for this insight!
Thanks for this. I’ve only used Amazon a few times and was always baffled at the train wreck of its chaotic layout / ux. I had to buy something there once and it was such a process it was like being asked to leave the store before paying. Thought at the time it must be down to legacy and new features being showhorned around ancient web1.0 history, its success being its burden with customers having to learn how to use the thing. Price fixing scam is what I will think of it now, while continuing to avoid it.
chaotic layout / ux
Maybe it’s stockholm syndrome or something, but I find it absolutely fine. My general rule of thumb is to look past the first page of results, since that’s where a lot of the sponsored listings are, and then look at several listings before deciding. As long as you’re aware that the first page or so of results are generally sponsored (i.e. ads), it’s not too hard to find a decent product. And since it’s online, it’s pretty easy to compare w/ other retailers (I’ll often look at eBay, Newegg, and a couple others depending on the type of product before pulling the trigger).
That said, I’m definitely not your typical consumer (I rarely buy things on impulse), so it’s hard for me to understand the impact of their “price fixing” nonsense.
Maybe it’s stockholm syndrome or something, but I find it absolutely fine.
no it’s absolutely horrid. HOWEVER in your defense, so are like 95% of all websites, ever made, it’s not a unique problem.
Yup, the modern web kinda sucks. But once you learn to navigate it, it’s usable. Mostly.
yeah, i was thinking the other day, about how much money we’ve spent developing the technology to put a floating window over a web page, just so it can display you an ad.
Aside from that web browsers are starting to become a secondary operating system, and i hate it, it’s stupid.
Nah, the layout is absolutely horrible. Especially when you check a box in the filters and other options disappear because Jeff forbid you want to look for motherboards by Asus, Gigabyte, and Asrock but ignore other brands.
Are you talking about the immediate refresh thing? Because yes, that is frustrating.
I don’t know if it happens in browser but sometimes on their app other options disappear if you choose one from the filter.
If I start looking for shoes, and check Adidas under brands filter then the page refreshes and I don’t see any other brands’ names.
Yeh people learn and it becomes normal which is fine. Ebay is as bizarre to me. Not hate, more a morbid fascination that things so maze-like to navigate can also be successful. Could be semi cultural as well. I’ve noticed this being the way in other US platforms with a similar legacy. I’ve also being (attempting to) subvert tracking for quite a while so maybe that’s working and its less useful as a result lol. I’m lucky in a sense that their corporation isn’t so strong where I live so theres more choice (ironically I may actually have less choice). Its annoying when they have the monopoly on a given product, but it’s also possible just to go without the shiny thing.
Ebay
Yeah, it’s a bit odd, but again, once you get used to it, it’s fine. My general rules of thumb:
- narrow by category - avoids the worst of the spam
- only include “buy it now” listings (unless you really want auctions)
- sort by price (including shipping)
- skip the cheapest listing and look for the first “cluster” of listings
- be careful with sellers with a small number of reviews; low reviews aren’t a deal-breaker, they just have a higher chance of BS
I do that each time, and I haven’t had any problems so far.
It would help if you went to the right stores first. Try Office Max, Staples, Office Depot, etc.
The only things I buy off Amazon are the niche items from stores that only exist in the top largest cities in the USA. It’s difficult to find fountain pen stuff elsewhere, and most of the stores have a front on Amazon.
I don’t know why people buy everyday stuff on Amazon. It’s usually more expensive and you have to wait for it.
My old roommate bought a single roll of aluminum foil from amazon one time and I still think about it.
Hell even Costco probably has photo paper
